Hotels.com: Travel Booking

4.7
769K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Updated on
Mar 31, 2025
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
745K reviews
Xavier Faucon
March 11, 2025
Used this app for many years. Booked 80+ nights with it. Last quarter one reward night expires without warning. I contact the support to ask if something can be done to extend as I have been a long term client; support says they revert in up to 3 days later. No reply for weeks. Today, I contact the support again to get an update, now they cannot even locate one my booking (did 80+). Will go to competitor.
Did you find this helpful?
Hotels.com LP
March 11, 2025
We’re sorry you’re having issues with the latest update. We are working hard to improve the new experience and appreciate the feedback you’ve provided. Please keep an eye out for upcoming improvements and features.
Miss Lady Yannick
December 25, 2024
No option to add my reservations to my Google calendar. No resolution. No possibility to have reservations added to Google calendar. Plus lots of connection issues due to a technical issue on your app. I haven't been able to access my future reservation for several days. No possibility to add my confirmed future to my calendar. No possibility to use the trip protection offered. I constantly get the error message "technical error on our end". Your app was better 10 years ago. Today, it's 0.
10 people found this review helpful
Did you find this helpful?
Hotels.com LP
December 25, 2024
Hello, thank you for letting us know. We’re so sorry you’re experiencing issues with the latest update. Our tech team is working hard to improve the new experience – please keep an eye out for upcoming improvements and features.
David Boydell
January 17, 2023
This app used to be excellent, but I can no longer consult my future bookings like I could before, quite a problem since I am currently touring between several hotels. You now ask me to give the booking number from the relevant email, but when I do that, the app tells me that it can't find the booking despite an email confirming it (and advance payment having been made). Then I received a message from my next hotel asking me for my ETA. I replied, but the app could not transmit it!
1 person found this review helpful
Did you find this helpful?
Hotels.com LP
January 17, 2023
Hi, thanks for letting us know, and sorry you experienced this. We’re looking into this issue and appreciate your feedback.

What’s new

We continue to update our app to help you find your perfect somewhere.